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Store Policies

 

SHIPPING POLICY:

Shipping cost is automatically calculated prior to submitting your payment information. It's based on the weight of the item and package size. Domestic orders over $300 is free shipping with CODE: FREESHIPPING.

DOMESTIC ORDERS:

We use US Postal Service for most packages.  USPS Mail is shipped within 2-3 business days. Shipped items will be received around 5-7 business days to most U.S. locations.  Our staff ships out orders weekdays until 4PM EST.  We don't work and ship orders on Saturday and Sunday. 

If you need items expedited, please include a special note or call (607) 272-2785 or fax (607) 272-2782. 

INTERNATIONAL ORDERS:

Flat Rate of $30 per order to cover all international shipping charges by USPS. 

If additional shipping rates are required we will send you an email quote for your approval prior to shipping.  Please be sure to include a valid email address with your order.  Most international packages ship within 2-3 business days. Please allow additional handling time for international packages and larger items. Shipping will be received within 7-10 business days. 

All product prices and shipping rates are quoted in US dollars and does not include custom duties and fees. Customers are fully responsible for the custom duties. 

DISCLAIMER:

We are not responsible for lost or stolen packages and you will not be refunded.  Once we shipped the package, we have done our part to ship the package on time. Any delivery delays are not our responsibility, please contact the shipping carrier that we provide.